Resilience and its gentle sibling, Patience, are the mother values. You can't be in a service profession, or be in business of any sort without them. Resilience helps us recover boundaries, to learn, refocus and move forward. It supports growth and change, self-awareness and self-forgiveness. It gives us the perspective and distance to transform failure into growth, and to let go so optimism and a strong respect for self keeps us pushing forward. Resilience and patience underpin an open heart, creativity, joy, kindness and curiosity, and I know that I couldn't live a full and balanced life, and be strong enough to help clients and continue to be in business without actively practising them both day by day, hour by hour and minute by minute.